Overflowing drain
In progressDrain overflow at chowk, blocking pedestrian path.
Maharashtra · City profile
Mumbai civic health
2 wards under continuous measurement, covering roughly 710k residents across 2 municipal departments.
68/ 100
FairCity Civic Health Score
30-day change0pts
City indicators
Open issues
421
Reports · 30 days
1,463
922 resolved
Median resolution time
3.2 d
SLA breach rate
24.6%
Volume-weighted
Score distribution by band
2 wards in scope, grouped by Civic Health Score band.
- Good · 75–100
- Fair · 65–74
- Needs attention · 50–64
- Critical · 0–49
1
1
- Good · 75–100
- 00%
- Fair · 65–74
- 150%
- Needs attention · 50–64
- 150%
- Critical · 0–49
- 00%
Ward count and share per score band.
| Band | Wards | Share |
|---|---|---|
| Good · 75–100 | 0 | 0.0% |
| Fair · 65–74 | 1 | 50.0% |
| Needs attention · 50–64 | 1 | 50.0% |
| Critical · 0–49 | 0 | 0.0% |
| Total | 2 | 100% |
| Band | Wards | Share |
|---|---|---|
| Good · 75–100 | 0 | 0.0% |
| Fair · 65–74 | 1 | 50.0% |
| Needs attention · 50–64 | 1 | 50.0% |
| Critical · 0–49 | 0 | 0.0% |
| Total | 2 | 100% |
Report status mix
8 published reports in scope, by current stage.
- Submitted
- Triaged
- In progress
- Resolved
- Disputed
4
4
- Submitted
- 00%
- Triaged
- 00%
- In progress
- 450%
- Resolved
- 450%
- Disputed
- 00%
Report count and share per resolution stage.
| Status | Reports | Share |
|---|---|---|
| Submitted | 0 | 0.0% |
| Triaged | 0 | 0.0% |
| In progress | 4 | 50.0% |
| Resolved | 4 | 50.0% |
| Disputed | 0 | 0.0% |
| Total | 8 | 100% |
| Status | Reports | Share |
|---|---|---|
| Submitted | 0 | 0.0% |
| Triaged | 0 | 0.0% |
| In progress | 4 | 50.0% |
| Resolved | 4 | 50.0% |
| Disputed | 0 | 0.0% |
| Total | 8 | 100% |
Report volume · 12 weeks
Citizen reports received against reports closed, week by week. The gap is the backlog.
- Reported
- Resolved
Weekly reported and resolved counts.
| Week | Reported | Resolved |
|---|---|---|
| W1 | 197 | 127 |
| W2 | 230 | 152 |
| W3 | 252 | 168 |
| W4 | 259 | 172 |
| W5 | 250 | 162 |
| W6 | 230 | 145 |
| W7 | 209 | 128 |
| W8 | 198 | 120 |
| W9 | 203 | 123 |
| W10 | 223 | 139 |
| W11 | 255 | 166 |
| W12 | 289 | 199 |
Weeks are ISO weeks ending Sunday, in IST. Counts are scoped to the current filter selection.
| Week | Reported | Resolved |
|---|---|---|
| W1 | 197 | 127 |
| W2 | 230 | 152 |
| W3 | 252 | 168 |
| W4 | 259 | 172 |
| W5 | 250 | 162 |
| W6 | 230 | 145 |
| W7 | 209 | 128 |
| W8 | 198 | 120 |
| W9 | 203 | 123 |
| W10 | 223 | 139 |
| W11 | 255 | 166 |
| W12 | 289 | 199 |
Service components
Mean score per service across every ward in Mumbai, weakest first.
- Roads63
- Sewage65
- Sanitation65
- Water67
- Education68
- Electricity77
Components are the inputs to the ward score; ALL 6 are weighted per the published methodology.
Ward register
Every ward in this city, sortable on score, change, open issues or population.
| Bandra West | 74Fair | +1 | 134 |
|---|---|---|---|
| Andheri West | 61Needs attention | −2 | 287 |
Department performance
Median resolution time and SLA breach rate per department — the two figures a municipal commissioner is held to.
| BMC Water | 71Fair | 1.8 d | 13%On track | 0 |
|---|---|---|---|---|
| MCGM Roads | 59Needs attention | 4.6 d | 31%Escalate | −5 |
Recent reports in this city
The most recent published citizen reports, all statuses.
Live
Transformer humming, sparks
ResolvedSub-station near park making loud noise, sparks visible at night.
Pothole on arterial road
In progressLarge pothole forming near junction, multiple two-wheelers wobbling.
Missing manhole cover
ResolvedOpen manhole on footpath, hazard at night.
Street lights out
In progressEntire stretch dark for past 5 nights.
Garbage uncollected for 4 days
ResolvedCommunity bins overflowing, dogs scattering waste.
Dead animal not removed
In progressReported to helpline twice, no action.
Broken speed breaker
ResolvedSpeed-breaker crumbled, vehicles hitting hard at speed.