Pothole on arterial road
SubmittedLarge pothole forming near junction, multiple two-wheelers wobbling.
Maharashtra · City profile
Pune civic health
4 wards under continuous measurement, covering roughly 866k residents across 5 municipal departments.
68/ 100
FairCity Civic Health Score
30-day change0pts
City indicators
Open issues
517
Reports · 30 days
2,231
1,406 resolved
Median resolution time
2 d
SLA breach rate
18.9%
Volume-weighted
Score distribution by band
4 wards in scope, grouped by Civic Health Score band.
- Good · 75–100
- Fair · 65–74
- Needs attention · 50–64
- Critical · 0–49
1
2
1
- Good · 75–100
- 125%
- Fair · 65–74
- 250%
- Needs attention · 50–64
- 125%
- Critical · 0–49
- 00%
Ward count and share per score band.
| Band | Wards | Share |
|---|---|---|
| Good · 75–100 | 1 | 25.0% |
| Fair · 65–74 | 2 | 50.0% |
| Needs attention · 50–64 | 1 | 25.0% |
| Critical · 0–49 | 0 | 0.0% |
| Total | 4 | 100% |
| Band | Wards | Share |
|---|---|---|
| Good · 75–100 | 1 | 25.0% |
| Fair · 65–74 | 2 | 50.0% |
| Needs attention · 50–64 | 1 | 25.0% |
| Critical · 0–49 | 0 | 0.0% |
| Total | 4 | 100% |
Report status mix
16 published reports in scope, by current stage.
- Submitted
- Triaged
- In progress
- Resolved
- Disputed
4
4
4
4
- Submitted
- 425%
- Triaged
- 425%
- In progress
- 425%
- Resolved
- 425%
- Disputed
- 00%
Report count and share per resolution stage.
| Status | Reports | Share |
|---|---|---|
| Submitted | 4 | 25.0% |
| Triaged | 4 | 25.0% |
| In progress | 4 | 25.0% |
| Resolved | 4 | 25.0% |
| Disputed | 0 | 0.0% |
| Total | 16 | 100% |
| Status | Reports | Share |
|---|---|---|
| Submitted | 4 | 25.0% |
| Triaged | 4 | 25.0% |
| In progress | 4 | 25.0% |
| Resolved | 4 | 25.0% |
| Disputed | 0 | 0.0% |
| Total | 16 | 100% |
Report volume · 12 weeks
Citizen reports received against reports closed, week by week. The gap is the backlog.
- Reported
- Resolved
Weekly reported and resolved counts.
| Week | Reported | Resolved |
|---|---|---|
| W1 | 197 | 127 |
| W2 | 230 | 152 |
| W3 | 252 | 168 |
| W4 | 259 | 172 |
| W5 | 250 | 162 |
| W6 | 230 | 145 |
| W7 | 209 | 128 |
| W8 | 198 | 120 |
| W9 | 203 | 123 |
| W10 | 223 | 139 |
| W11 | 255 | 166 |
| W12 | 289 | 199 |
Weeks are ISO weeks ending Sunday, in IST. Counts are scoped to the current filter selection.
| Week | Reported | Resolved |
|---|---|---|
| W1 | 197 | 127 |
| W2 | 230 | 152 |
| W3 | 252 | 168 |
| W4 | 259 | 172 |
| W5 | 250 | 162 |
| W6 | 230 | 145 |
| W7 | 209 | 128 |
| W8 | 198 | 120 |
| W9 | 203 | 123 |
| W10 | 223 | 139 |
| W11 | 255 | 166 |
| W12 | 289 | 199 |
Service components
Mean score per service across every ward in Pune, weakest first.
- Roads62
- Education64
- Sewage65
- Sanitation65
- Water69
- Electricity77
Components are the inputs to the ward score; ALL 6 are weighted per the published methodology.
Ward register
Every ward in this city, sortable on score, change, open issues or population.
Department performance
Median resolution time and SLA breach rate per department — the two figures a municipal commissioner is held to.
| MSEDCL Pune Circle | 78Good | 14 h | 7%On track | +4 |
|---|---|---|---|---|
| PMC Water Supply | 71Fair | 1.6 d | 12%On track | +2 |
| PMC Solid Waste | 65Fair | 1 d | 18%Monitor | +1 |
| PMC Drainage | 64Needs attention | 3 d | 21%Monitor | −1 |
| PMC Public Works (Roads) | 58Needs attention | 4 d | 28%Escalate | −3 |
Recent reports in this city
The most recent published citizen reports, all statuses.
Live
Missing manhole cover
TriagedOpen manhole on footpath, hazard at night.
Street lights out
SubmittedEntire stretch dark for past 5 nights.
No supply for 3 days
In progressEntire lane without piped water since Monday morning.
Garbage uncollected for 4 days
TriagedCommunity bins overflowing, dogs scattering waste.
Contaminated supply
ResolvedTap water smells of sewage, residents reporting illness.
Dead animal not removed
In progressReported to helpline twice, no action.
Broken speed breaker
ResolvedSpeed-breaker crumbled, vehicles hitting hard at speed.