Nagrik

Karnataka · City profile

Bengaluru civic health

3 wards under continuous measurement, covering roughly 711k residents across 4 municipal departments.

Updated hourly507 open issuesOpen in the dashboardReport an issue here
30-day change0pts

City indicators

Open issues

507

Reports · 30 days

2,016
1,270 resolved

Median resolution time

1.8 d

SLA breach rate

18.3%
Volume-weighted

Score distribution by band

3 wards in scope, grouped by Civic Health Score band.

  • Good · 75–100
  • Fair · 65–74
  • Needs attention · 50–64
  • Critical · 0–49
2
1
Good · 75–100
00%
Fair · 65–74
267%
Needs attention · 50–64
133%
Critical · 0–49
00%

Report status mix

12 published reports in scope, by current stage.

  • Submitted
  • Triaged
  • In progress
  • Resolved
  • Disputed
4
4
4
Submitted
433%
Triaged
433%
In progress
433%
Resolved
00%
Disputed
00%

Report volume · 12 weeks

Citizen reports received against reports closed, week by week. The gap is the backlog.

  • Reported
  • Resolved
0100200300W1W2W3W4W5W6W7W8W9W10W11W12

Weeks are ISO weeks ending Sunday, in IST. Counts are scoped to the current filter selection.

Service components

Mean score per service across every ward in Bengaluru, weakest first.

  • Roads59
  • Sewage62
  • Sanitation63
  • Education64
  • Water66
  • Electricity76

Components are the inputs to the ward score; ALL 6 are weighted per the published methodology.

Ward register

Every ward in this city, sortable on score, change, open issues or population.

Wards in scope with Civic Health Score, 30-day change, open issues and population.
Indiranagar70Fair+4119
Koramangala69Fair−1142
Whitefield58Needs attention−4246

Department performance

Median resolution time and SLA breach rate per department — the two figures a municipal commissioner is held to.

Departments with Civic Health contribution, median resolution time, SLA breach rate, 30-day volume and change.
BESCOM79Good12 h6%On track+5
BWSSB Water73Fair1.8 d11%On track+3
BBMP SWM64Needs attention1.3 d19%Monitor0
BBMP Roads62Needs attention3.7 d26%Escalate−2

Recent reports in this city

The most recent published citizen reports, all statuses.

Live

Street lights out

Submitted

Entire stretch dark for past 5 nights.

NVB-100007ElectricityindiranagarSneha V.

Garbage uncollected for 4 days

Triaged

Community bins overflowing, dogs scattering waste.

NVB-100008SanitationkoramangalaKarthik N.

No supply for 3 days

Submitted

Entire lane without piped water since Monday morning.

NVB-100043WaterindiranagarPriya K.

Dead animal not removed

In progress

Reported to helpline twice, no action.

NVB-100009SanitationwhitefieldAnanya R.

Contaminated supply

Triaged

Tap water smells of sewage, residents reporting illness.

NVB-100044WaterkoramangalaVikram S.

Overflowing drain

In progress

Drain overflow at chowk, blocking pedestrian path.

NVB-100045Sewage & drainagewhitefieldMeera J.

Dead animal not removed

Submitted

Reported to helpline twice, no action.

NVB-100019SanitationindiranagarPriya K.

Broken speed breaker

Triaged

Speed-breaker crumbled, vehicles hitting hard at speed.

NVB-100020RoadskoramangalaVikram S.